Legal
Privacy Policy
Effective September 20, 2026
Reply Bestie is a private AI conversation assistant. This policy explains what information we collect, why we use it, how long we keep it, and the choices available to you.
Information we collect
- Account information: your email address, account identifier, and sign-in information handled by our authentication provider.
- Content you choose to submit: screenshots, pasted messages, chat names, context, selected replies, conversation timelines, and texting-style preferences.
- Usage information: plan status, weekly usage counts, saved-chat counts, and basic technical information needed to operate, secure, and troubleshoot the service.
- Payment information: purchases are processed by the applicable app store or payment processor. Reply Bestie does not store your full card number.
How we use information
We use your information to authenticate your account, analyze conversations you submit, generate reply suggestions, save chats you ask us to save, enforce plan limits, provide support, prevent abuse, and improve reliability and safety. During beta testing, we record limited product events such as screens visited, tone choices, paywall views, completed analyses, and error categories. These events do not include screenshot contents, private message text, chat names, or generated replies.
AI processing
Content you submit for analysis is sent to an AI service provider to generate your result. API inputs and outputs are not used to train the provider’s models by default. The provider may temporarily retain request data for safety and abuse monitoring under its applicable policies. Do not upload information you do not have permission to share.
Storage and retention
Saved chats, screenshots, timelines, and texting-style settings remain connected to your account until you delete them or request account deletion. When you choose Delete all my data, Reply Bestie also removes your beta analytics, feedback, usage counters, AI-cost records, and temporary security records. Your sign-in account remains open.
Stripe or Apple may retain transaction, invoice, customer, and subscription records when reasonably necessary for payment processing, fraud prevention, accounting, tax, dispute resolution, or legal compliance. Deleting Reply Bestie app data does not cancel an active Bestie+ subscription or erase billing records the applicable payment provider is required or permitted to keep.
How we share information
We share information only with service providers that help us run Reply Bestie, such as authentication, hosting, storage, AI processing, analytics, customer support, and payment providers. We do not sell your private messages, post them publicly, use them for social voting, or share them with other Reply Bestie users.
Your choices and deletion
You may delete individual saved chats inside the app. To delete your private app data—including saved content, analytics, feedback, usage, and security records—open Privacy & your data and choose Delete all my data. To request deletion of the sign-in account itself, email support@replybestie.com from the email connected to your account with the subject “Delete my Reply Bestie account.” We may verify ownership before completing the request.
Children
Reply Bestie is intended for adults and is not directed to children under 13. Do not submit sexual content involving anyone under 18. If we learn that prohibited child data was submitted, we may remove it and restrict the account.
Security
We use reasonable administrative and technical safeguards, but no online service can promise perfect security. Protect your password and contact us promptly if you believe your account has been accessed without permission.
Changes and contact
We may update this policy as the service changes. Material updates will be posted here with a revised effective date. Questions may be sent to support@replybestie.com.